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Knowledge base
Explore How-To's and learn best practices from our knowledge base.
Businesses
About Us
1
What is Feefo?
Getting Started
5
What is the Hub?
Essential Implementation
Enhanced Implementation
Dashboard
Navigation
Accounts and Users
5
Business Details
Users & Permissions
Resetting your password
Using the Global Filter
Finding your Merchant Identifier
Feedback
3
Feedback
Moderation & Compliance
Content Moderation
Sales
25
How to send data to Feefo
Sales File
Sales File Field Summary
Sales and Product tags
Sales or Product Tags vs Insight Labels
See all 25 articles
Campaigns
14
Campaigns Overview
Campaign Preferences
Feedback Request Manager
Feedback Preferences
Feedback Request Email
See all 14 articles
Reports
11
Reports Overview
Feedback Breakdown
Response performance
Download Feedback
Product performance
See all 11 articles
Review Widgets
12
Widget Gallery
Media Gallery
Topic & Snippet Widgets
On-Page Reviews
Pop-Up Reviews
See all 12 articles
Advertise
2
Social Network
Social Sharing Options
Surveys
2
Surveys Overview
Surveys email collector
Products
6
Connect Product Data to Feefo
Product Catalogue
Google Shopping Feed
How do I supply strong ID data for my Google Shopping Ads product ratings?
Product Catalogue Field Summary
See all 6 articles
Other Widget Integrations
2
Email Signature Integration
Swapping eCommerce platform
Places
1
Location Feedback
General
2
Global Feedback Preferences
Insight Labels and Predictive Response
Review Page
2
Brand Profile
Feefo Merchant Page
Connectivity
2
API integration
Finding your API key
SEO
10
Improve the Ranking of Your Feefo Page
Seller Ratings
Product Ratings in Google Shopping Ads
Displaying Google Stars
Integration and Google Organic Stars
See all 10 articles
Sustainability
1
Sustainability
Sentiment
2
Dynamic Topic Display
Customer Sentiment Insight
Sampling
1
Review Booster
Shopify
5
Shopify
Shopify - Changing Merchant ID
Adding Feefo reviews to Shopify 2.0 theme
Adding Feefo reviews to your vintage (1.0) theme
Adding Feefo Reviews to your Shopify Store
Partners
Why Feefo
3
Who are Feefo?
Why Trust Feefo?
Why Partner with us?
Become a partner
2
How to Become a Feefo Partner
How to Refer a Client to Feefo's Reviews Platform
Logo Library
1
How to Download the Feefo Logo for Partners
Reviewers
FAQs
9
Who are Feefo? Why have I received this email?
I don’t want to be contacted for reviews. Can I opt out?
I didn’t opt in, is this in line with current data protection laws?
I can’t see where to sign up. How do I leave a review?
Why haven’t I been asked to leave a review?
See all 9 articles
Leaving a review
8
Leaving a review
I didn’t opt in, why have I been asked to leave a review?
Why did I receive a review request at an antisocial time of day?
How quickly will I get my review request?
How quickly will I get my review request?
See all 8 articles
Moderation
4
Does Feefo remove negative reviews?
Does Feefo allow businesses to filter out negative reviews?
Will my feedback be published?
Why has my review been removed/edited?
For Developers
API Guides
16
Feefo APIs Overview
API Versions
API Authentication
Reviews API Summary
Reviews API Summary Detail
See all 16 articles
WebHooks
1
WebHooks Overview
Zapier
1
Using Zapier to integrate Feefo with other apps