TABLE OF CONTENTS Introduction Reporting Tools Sales tags Global filters Filtering by date Actions The dashboard Feefo Reports   Feedback Bre...

This report offers a simple breakdown of your feedback, including your current rating, total number of reviews, and how many reviews have 1, 2, 3, 4 or 5 st...

Here you can keep track of your feedback requests and your response rates. This report shows how many feedback requests are being sent, how much feedback yo...

This report allows you to download any data you want from your feedback so you can create your own custom reports displaying the exact information that you ...

This report keeps track of your best and worst performing products, according to your feedback. See how your entire product range is performing at the top o...

From here, you can see how many reviews are being submitted, as well as the star ratings.  

This report shows the amount of feedback you’ve received over time, so you can get visibility of any seasonal peaks and troughs. You can compare this with y...

Here you can keep an eye on all the scheduled SMS and email feedback requests and reminders.  This should be the first report to check when you want to be ...

Using past data, this report can give you an indication of the busiest and quietest times of day for your feedback.  Using this information, you can make s...

TABLE OF CONTENTS Introduction Email Notifications for Individual Star Ratings   Sales Upload Notifications   Daily Report Scheduled Reports Via the...