This report offers a simple breakdown of your feedback, including your current rating, total number of reviews, and how many reviews have 1, 2, 3, 4 or 5 star ratings. You’ll also be able to see how many reviews are waiting for a response from you. Switch your view between product and service reviews by selecting either option on the ‘Feedback type’ option at the top of the page.
The Feedback Breakdown table displays your data according to which tags you have set up, showing how many reviews you are receiving, and the average rating for each category. For example, you could choose to look at a particular product category, salesperson or store location.