TABLE OF CONTENTS
The Feefo Question and Answer Widget is a powerful tool designed to facilitate seamless communication between customers and experts. This article serves as a comprehensive guide on how to utilise this widget to view and ask questions, empowering users to gain valuable insights and information.
The question display screen offers users the ability to navigate through submitted Q&A content with ease. Key features include search functionality, sorting options, and question windows.
The Questions and Answers widget comes equipped with robust filters, enhancing the user experience:
|Allows users to search for specific keywords within the Q&A database.
|Displays the newest items at the top, pushing older ones down.
|Prioritises questions that have been around the longest, displaying them at the top.
Each question window presents a comprehensive overview with the following:
|The name of the customer who posed the question.
|The date the question was submitted.
|The name of the expert who provided the answer.
|The date on which the question was addressed by the expert.
Below outlines the required information to successfully submit a question:
|The question the of the customer. This is must be greater than 5 characters but limited to 1000 characters.
|Customers can upload 1 PNG image with their submission.
|The customer's name
|The customer's email address
|CAPTCHA is a security measure to separate humans from automated bots. It presents challenges that are easy for humans to solve but difficult for bots.
Note, we require a list of websites and dev sites to whitelist the URLS for captcha to work.
The Feefo Question and Answer Widget provides a user-friendly platform for engaging with experts and fellow customers. By mastering the art of navigating questions and utilising the question form effectively, users can maximise the benefits of this tool, facilitating a robust exchange of information and insights within the Feefo network.