Campaigns

This is where you can manage the content and settings for feedback emails, forms etc. You can also review emails that have been sent in “Manage feedback Requests”.

Campaigns Overview
TABLE OF CONTENTS Introduction Default Campaign  Stop Sending Feedback Requests Test Campaign  Create a New Campaign  Deleting a custom campaign  Us...
Tue, 19 Mar, 2024 at 8:45 AM
Campaign Preferences
TABLE OF CONTENTS Introduction Changing Campaign Preferences Campaign Visibility From Name From Email Feedback Request Language Thank you messag...
Mon, 18 Mar, 2024 at 12:09 PM
Feedback Request Manager
TABLE OF CONTENTS What is Feedback Request Manager? How Feedback Request Manager Can Benefit Your Industry? Setting Up Multiple Campaigns Adding Multip...
Tue, 7 May, 2024 at 3:22 PM
Feedback Preferences
TABLE OF CONTENTS Introduction If you're only running one campaign If you are running more than one campaign Feedback Request Settings Feedba...
Wed, 24 Jul, 2024 at 4:39 PM
Feedback Request Email
TABLE OF CONTENTS Introduction Customising Feedback Request Emails Email Customisation Undoing Changes Conclusion Introduction Your feedback re...
Wed, 31 Jan, 2024 at 3:11 PM
Feedback Form
TABLE OF CONTENTS Introduction Essential Plan  Enhanced Plan  Customisation Conclusion Introduction Welcome to Feefo Forms 2.0, designed with a...
Fri, 2 Feb, 2024 at 5:06 PM
New Form Templates
TABLE OF CONTENTS Introduction New Templates Automatic Rollout What If You've Made Changes? Ongoing Improvements Contact Your Customer Success Ma...
Tue, 23 Jan, 2024 at 11:50 AM
Reminder Email
TABLE OF CONTENTS Introduction Customising Feedback Reminder Requests Customisation Process Conclusion Introduction The feedback reminder reques...
Mon, 18 Mar, 2024 at 11:50 AM
'Not Tried Yet' Email
TABLE OF CONTENTS Introduction Customising 'Not Tried Yet' Email Reminders Enabling 'Not Tried Yet' Option Customising Email Reminders ...
Mon, 18 Mar, 2024 at 11:47 AM
Testing Campaigns
TABLE OF CONTENTS Introduction Testing a Feedback Campaign Previewing Email Content Testing SMS Messages (If Applicable) Conclusion Introduction ...
Mon, 18 Mar, 2024 at 12:13 PM