The Test Campaign feature within the Hub allows you to preview what your feedback email(s) will look like before they’re sent out to your customers.
How to test a feedback campaign
- Login to the Hub and head to ‘Campaigns > Manage campaigns’ from the left-hand menu
- If you have Campaign Manager Tool, you will need to select which campaign you want to test. Click on the ‘Actions’ drop-down menu next to your chosen campaign and click ‘Edit’. If you don’t have Campaign Manager Tool, you will already be on the right screen
- Scroll down to the ‘Test campaign’ section and enter the email address, or addresses, you want the test to be sent to
- Click the ‘Send’ button and wait for the email to arrive! If it doesn’t arrive, be sure to check your junk folder