Lost control in the heat of the moment or posted a review for the wrong product? We don’t often have to remove or edit a review but there are occasions where we may have to step in. Honesty and openness is very important to us, so we’ll do our best to make sure that we make it known if we’ve made a change. Here are a few of the main reasons that we might be forced to intervene:

• Use of bad language
• Offensive content
• Litigious content
• No relevance (e.g. you’ve reviewed something unrelated)
• The review contains personal details of the business
• The review is proven to be false

Click for full details on our moderation guidelines