Feedback requests are sent out automatically. It’s never our intention to send out review requests during antisocial hours, but occasionally, contributing factors beyond our control, such as network outages, can cause a delay on the system, which can result in feedback requests going out at unusual times. We sincerely apologise if you have been contacted out of hours and can assure you that your feedback request would not have been intentionally scheduled to arrive at that time.
Why did I receive a review request at an antisocial time of day?
Modified on: Fri, 30 Jun, 2023 at 11:20 AM
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