TABLE OF CONTENTS

Introduction


At Feefo, we understand the importance of showcasing your customer reviews on various platforms to reach a wider audience and boost your brand's credibility. With our seamless integration, you can easily connect Feefo to your Facebook and Instagram accounts. In this article, we will guide you through the process of connecting your accounts and sharing your reviews to engage with your followers and potential customers.





Connecting Feefo to Your Social Media Accounts


You can connect your social media accounts by


  1. Navigating to the Feefo Hub 
  2. Click on 'Marketing > Social Networks.'
  3. Click on 'Add Meta Connection'
  4. In the pop-up window, log in to Meta using your business account credentials. You must be a business user with a connected Facebook page and Instagram business account.

  5. Click "Continue as..." in the bottom-right corner of the window.

  6. Choose to "Opt in to all current and future businesses" and click "Continue."

  7. Choose to "Opt in to all current and future pages" and click "Continue."

  8. Choose to "Opt in to all current and future Instagram accounts" and click "Continue."

  9. Review the permissions and click "Save."
  10. Confirm the connection on the final page and click "Got it."

  11. Back on the Social Networks page, find the updated META PROFILES section displaying your account.
  12. Use the "Select page" dropdown menu to choose your business page 
  13. Click "Select."


You can now post feedback to your social accounts.



Next, see how to publish your reviews to your social accounts here.




Conclusion


Connecting Feefo to your social media accounts is a quick and straightforward process. By following the step-by-step instructions provided in the Feefo Hub, you can easily integrate Feefo with Facebook and Instagram. Sharing your customer reviews on social media is an effective way to engage with your audience and build trust in your brand. Utilise this feature to showcase your reviews and enhance your online presence, ultimately leading to increased customer loyalty and brand recognition.