Customising Feedback Requests

Your feedback request emails are the first point of contact when customers are asked to leave a review through Feefo. These can be easily customised to ...
Customising your feedback forms couldn’t be easier – our editor makes it simple to change wording, add custom questions* and preview what the form will lo...
The feedback reminder request is an optional feature that allows you to send an additional email or text* to a customer who has received your first feedba...
When requesting product feedback you can enable the ‘Not tried yet’ option on your feedback form. This allows customers who have received a feedback reques...
The Test Campaign feature within the Hub allows you to preview what your feedback email(s) will look like before they’re sent out to your customers.   ...