Managing Feedback

After a customer has left a review, you have the option to respond publicly to their feedback. We always recommend that you reply to your feedba...
Feefo’s Insight Tags is an excellent way of tracking themes in your data so you can discover what people are saying about your business. Identifying the ...
At Feefo, genuine and honest reviews from real customers are at the heart of everything we do. We publish 100% of all customer reviews that our merchants ...
If you want to get visibility of all the feedback requests you’re sending, or have already sent, head to ‘Campaigns > Manage Feedback Requests’ in the Feef...
At Feefo, we’re strong believers of genuine reviews, but as we’ve outlined in our moderation and compliance article, occasionally we get asked to remove re...