Uploading Sales

A UTF-8 encoded sales order file can be uploaded manually to Feefo’s FTP server/SFTP server. Once uploaded, the file will be autom...
This article explains how merchants can host the sales file for automated Feefo 'fetch' uploads. If Feefo are given access to a location on a merchant...
This article explains how merchant's can use the Gnu Privacy Guard (GnuPG) to encrypt sales data. Feefo supports a sales file encrypted ...
Feefo accepts file transfers with GnuPG (Gnu Privacy Guard) encryption. GnuPG encryption relies on a 2-part key, one for encryption and another for...
This article documents how JavaScript Sale Integration can be used to send details of a customer's purchase automatically to Feefo.  Feefo offers ...
In this article we introduce the entersaleremotely API method for supplying sales data orders to Feefo. The entersaleremotely API is a great way of...
This article lists all Entersaleremotely API parameters, gives a brief description of each and identifies which parameters are required. The URL is appe...
merchantidentifier is the merchant’s unique Feefo identifier which is usually in the form merchantname-com. The value of the merchant identifier can be fo...
The apikey is a randomly generated alpha numeric value used for authenticating a merchant’s Feefo account. The value of the apikey can be found in the Feef...
description is a brief description of the item ordered. It’s displayed on the feedback request email that is sent to the customer and if product feedbac...
productsearchcode is the product identifier, its value often being your SKU for the product. It serves to: Identify duplicate products when uploading. ...
parentsearchcode is the product's parent identifier, its value often being your SKU that represents multiple product search codes / variants.  It serves ...
The gtin must be provided if the product has a Global Trade Item Number (GTIN).  It is used to ensure accurate matching of Feefo reviews to products when su...
The mpn is required only if the product does not have a manufacturer assigned gtin.  The product’s Manufacturer Part Number (mpn) must have been assigned by...
email is the customer's email address. Without this data, Feefo cannot send a feedback request email to the customer. Any submitted order line without an...
mobile is the customer's mobile phone number. It is a required field for sending SMS requests (Feefo SMS). This feature is currently supported for Unit...
name is the customer's name and has two primary uses: As the salutation in the Feefo feedback request email (i.e. in this example, it's 'Graham'). I...
orderref is the unique identifier for the order. This is your order reference number and is used by Feefo to uniquely identify an order. Each order wil...
date is the date that the sale was completed, in one of the following formats: dd/mm/yy e.g. 31/05/12 dd/mm/yyyy e.g. 31/05/2012 yyyy-mm-dd e.g. ...
tags define the sales/product attributes for uploaded sales data allowing you to create subsets of the full data which can then be used to generate repo...
locale defines the language of the Feefo emails that you send to a customer including the feedback request email, the merchant response emails and any ...
customerref is your customer reference number for this customer. Feefo doesn’t use this information but if you would like to import customer comments ba...
feedbackdate is a specific date on which to send the feedback request email for this order. When the parameter is not present, this will default to 7 days ...
productlink is the full URL to the product page on your website. It’s used to convert each product description on Feefo into a clickable link back to your...
currency is the financial unit for the amount. The value of currency field is the ISO 3 letter abbreviation of the currency the customer used when purch...
amount is the numerical value paid for the item (e.g. 10.99) but must not include a currency symbol (as this is defined by the currency field) or commas (...
productattributes are used to extend the single product rating that Feefo requests for products. Rather than just a single rating, you might wish to ask f...