As soon as you sign up to Feefo we’ll get your login details to the Feefo Hub over to you within 2 business days.
Once you’re in, it’s easy to get yourself up and running!
Our checklist will guide you through some of the basics of your Feefo account with simple to follow videos and walk throughs. Our friendly, award-winning, support team will also be on hand 9am-5.30pm, Monday to Friday, to help out with any questions you might have.
Step 1: Customise your brand profile
Step 2: Showcase your reviews
Step 3: Customise your campaign
Step 4: Upload your customer data
What we need from you…
- A live website and company logo
- In-house expertise to update your company website
- Your customer’s sales data (3-6 months’ worth is perfect!)
- An idea of how you want to ask your customers for their feedback (remember what you say is up to you, but here’s some advice as a starter for ten)
And, the final thing?
- A little bit of time!
There’s no one-click fix to understanding your customers.
We believe working together, and taking the time to get set up in the right way, is the best way for you to start engaging with your customers and reaping the benefits customer feedback brings.
We’ll give you all the tools you need, but what you do with them is up to you…