Request parameter
Required or optional
Authentication required 
nonesummary, reviews

Only functional if the account has Smart Themes enabled.

When enhanced_insight is included within the API call, feature specifies if the results should be limited to reviews with the associated feature. Only valid where:

  • mode = service
    Return the specified feature when associated with the service element of the review.
  • mode = product
    Return the specified feature when associated with the product element of the review.

An example Reviews API call using feature is:


  • version = the version of the API associated with the URL. See API Versions for the version number.
  • service = returns the service reviews only.
  • merchant_identifier = the merchant's unique Feefo identifier, which in this example is example-retail-merchant.
  • enhanced_insight = includes enhanced insight data in the API response.
  • feature = specifies that only reviews that have 'professional' associated as a feature should be included. See summary.sentiment.features[].text (summary endpoint or reviews endpoint - (service or product)) for a list of features associated with the reviews. 

Full details about the API can be found at Reviews API (Customisable Integration).

Reviews API Parameter: enhanced_insight