If you’re having an issue with your eCommerce plugin, we would love the chance to sort it out and help you get the most out of using Feefo. Do contact us so that we can chat about your options.
In the interim, if you want to stop e-mails going out to your customers, you can do this through the Feefo Hub. See Campaigns Essentials for more details. From there you will be able to select 'Stop sending feedback requests' from the 'Actions' menu.