|TXT/CSV file field name||XML field name (case sensitive)||Required/Optional||Default value|
|locale||locale||Optional||Your 'language_country' locale|
locale defines the language of the Feefo emails that you send to a customer including the feedback request email, the merchant response emails and any follow-up emails.
As each line in a sales file can have a single locale defined, one sales file can upload sales data for customers with different locales resulting in the correct language emails being sent to the each customer. If a sale does not have a locale defined or the value entered is not supported or is invalid, then those sales will use the language and country defined by a campaign. For accounts without Multiple Campaigns, this will be the language defined in the default campaign and for accounts with Multiple Campaigns it will be determined by whichever custom campaign is used. See Campaign Preferences for more details.
Supported locale values are:
|Chinese (Traditional - Hong Kong)||zh_HK|