Feefo operates several layers of caching (temporary storing of data) for the reviews and resources to ensure the stability of the service for all Feefo merchants. This means that when resource such as a Reviews Lightbox Integration badge is changed, the change may not be seen for up to 4 hours after the change has been made whilst the cached images are replaced throughout the system.

If the badge hasn't updated after 4 hours, please raise a ticket or contact our Technical Team.